FSU HEP FAQ (Frequently Asked Questions)

1. What are the hours of service?
   My hours of service are 8 am - 5 pm Monday, Tuesday and Friday and 8 am -12 pm on Wednesday and Thursday. Other times I am available in an emergency.
2. What is an emergency?
   An emergency is when a critical service is not available to you and you absolutely cannot wait. A mail server error is an emergency. If you don't know how to use a product it is not an emergency. If your machine is too slow its not an emergency. If your machine hardware is not responsive and a reboot fails, it is an emergency. Please read the rest of this FAQ before sending an e-mail or asking for help.
3. Where is X installed at?
   There are a number of additional packages installed via automount:

   pgi compilers: /usr/local/site/pgi
   maple 9.5: /usr/local/site/maple9.5
   cern libraries: 2003    /usr/local/site/cern/2003    (gcc compiled)
                   2003pgi /usr/local/site/cern/2003pgi (pgi compiled)
   FeynDiagram:  /usr/local/site/FeynDiagram
   gsl:          /usr/local/site/gsl   (Gnu Scientific Library)
   revtex4:      /usr/local/site/revtex4  (Add to your TEXINPUTS directive)
   root:         /usr/local/site/root     (ROOT analysis software)
   form:         /usr/local/site/form
   	

4. My mail doesn't work, how can I check it?
   You should check to see that you can read your e-mail at http://www.hep.fsu.edu/webmail. If you cannot login, your password is wrong. If you find the mail you expect, then your mail client is not configured properly.
5. How do I do X with pine?
   Read the tutorials available at http://www.washington.edu/pine.
6. How do I connect to Fermilab with Kerberos?
   Not all machines are setup to do ssh to Fermilab. However, this should be possible on lnxc23, lnxc13, cartman, lnxc25 and lnxc14.

   source /usr/local/etc/setups.csh  (or /usr/local/etc/setups.sh for bash shell)
   setup -f Linux+2.4-2.3.2 kerberos
   setup ssh 
   kinit -f username@fnal.gov
   ssh someplace.fnal.gov
   	

7. How do I find the status of the cluster?
   Look at the pages: http://www.hep.fsu.edu/ganglia.
8. What nodes are available and what is the class of the machine(s)?
   Cluster information is on the web page: http://www.hep.fsu.edu/CLUSTER-INFO/hepcluster.html. Outside of the local network, this page is password protected.
9. Do we have a fortran 90 compiler?
   Yes, we have such a compiler in the pgi compiler directories listed above.
10. What are the batch options for the cluster?
    On the local cluster, condor is installed. There is available a grid cluster for batch jobs. However, you must see Jeff McDonald to obtain an account.
11. How do I use condor?
    See the page http://www.hep.fsu.edu/service/condor.html